senior care chicago


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Meet Our Comfort Keepers®

Our team is uniquely qualified and ready to help 

Our team members are uniquely screened, interviewed, and trained to ensure that we are providing top-notch in-home support and senior care to our Chicago community.

Nestled in the heart of the Gold Coast, our office takes pride in the extensive recruitment and retention program we offer. Before joining the Chicago team, our senior care providers must pass three interviews, two background checks, and complete all coursework with a grade of 80% or higher. Team members are also given continuing education in topics such as CPR, Alzheimer’s disease, physical fitness for senior citizens, and much more.

Our support staff is available 24/7 to handle urgent needs. We strive for 100% client satisfaction by conducting in-person supervisory visits, check in calls to clients, caregivers, and family members, and by monitoring client satisfaction via Home Care Pulse, an unbiased, quality assurance organization.

All Comfort Keepers’ caregivers are bonded, insured and covered by workers' compensation insurance to protect our clients and their families.

We are proud to announce that Comfort Keepers Chicago was named as the Provider of Choice and Employer of Choice by Home Care Pulse, the leading quality assurance firm for in-home senior care for 2014.

Itay Shalev

Owner and General Manager

Itay's passion for eldercare developed as a young man. During his summer vacations Itay spent months caring for his elderly uncle; preparing meals, escorting him on walks, and providing companionship that helped him feel connected and valued.

As a psychology student Itay participated in clinical work that helped to connect under-served seniors with community resources which improved their nutrition, health, and overall quality of life. After seeing the growing need for reliable and trustworthy care, he decided to invest his energy into providing long term solutions for seniors and persons with disabilities, assuring they could remain comfortable and independent in their own homes. In 2010 Itay opened Comfort Keepers Chicago and joined a network of over 700 home care offices serving the senior population.

As an owner, Itay understands that each client’s unique situation requires customized and flexible solutions. He is directly involved in every step of the process, from initial client assessments to on-going supervisory visits. Itay is a Juris Doctor and holds a bachelor’s degree in Psychology and Romance languages from the University of North Carolina.

Itay is fluent in Italian, Hebrew, and knows his way around the Hindi language (mostly relating to food and cooking). Itay is a proud father of two,  Avi and Jai. In his free time he enjoys spending quality time with his wife and sons, volunteering at his local food bank, cooking delicious Mediterranean foods (along with the occasional stone-fire pizza), and playing tennis.

Ashley Keenan

Director of Human Resources and Media Relations

Ashley was born with a heart condition which required frequent trips to the emergency room, lots of medication, and eventually underwent corrective surgery at the age of seven. She reflects on this time by flashing a big smile, "I don't remember any of the pain. What I remember are the amazing nurses and doctors that stood by my side at Hersey Medical. Not only did they provide excellent care, they all took the time to engage me. The nursing staff would always stop by with Barbies or dolls and play with me. They made me feel so special that I didn't even realize I was sick. Their dedication was what motivated me to pursue work that would help others receive the same treatment. When someone doesn't feel well what they want more than anything is to feel included; they want to be heard and seen just like a healthy person would be. My goal is to make this possible for every one of our clients."

Ashley has over 7 years of experience working in elder care and management. She has a bachelor’s degree in Creative Writing from Columbia College, is a Certified Medical Assistant, and has invested more than 100 hours in geriatrics courses. While volunteering for hospice Ashley was inspired by the life stories of her clients: one woman, a retired biologist, had traveled on Safari in Nigeria despite having a broken hip, another client, a retired doctor, shared her heroic stories of running a low - income clinic in Uzbekistan. These experiences led Ashley to pursue a career in senior care, to work with clients preserving the vitality and wonder in their lives.

In her role at Comfort Keepers Chicago, Ashley recruits, interviews, and trains all care team members. She places a great deal of energy in providing a superior employee experience following the belief that happy caregivers make happy clients. In addition to her role in Human Resources, Ashley manages Comfort Keepers' advertising, social outreach, and media presence.           

Caitlin Rinard

Client Services Coordinator

As the Client Services Coordinator, Caitlin serves as an master liaison for clients, care team members, families, and medical professionals. Once you initiate service, Caitlin will design a custom schedule to meet you and your loved ones' unique needs. After services begin, Caitlin will provide periodic check ins to guarantee that you are receiving the highest quality care possible.

Deeply impacted by the special needs of her eldest sister, Caitlin chose to dedicate herself to a career in the helping professions. She understands the challenges families encounter when seeking care for a loved one. "About ten years ago my family had to make the very difficult decision to place my sister in a group home. " she said. "We rely heavily on the trust and respect we have for everyone involved in her care. It means so much to have that piece of mind that our family member is being cared for by individuals that treat her as if she was family. It was then that I decided I wanted to be that piece of mind for other families. Since then I have chosen positions in organizations that allow me to serve clients and their families."

Caitlin has over 12 years of experience in the caring professions. She served as Assistant Site Director for the Northwest Special Recreation Association and has spent many years working to improve the lives of individuals suffering from Muscular Dystrophy as a Health Care Services Assistant. In addition to her work in the healthcare field, Caitlin holds a B.A. from N.I.U. in Studio Art and is fluent in American Sign Language. In her free time she loves to paint, spend time with her husband and spunky pets, and merrily decorate her home for every holiday possible.

Eder G.


As a caregiver with more than 5 years of experience in the helping professions, Eder is a dedicated member of our team who helps supervise and mentor our caregiving team. Eder has a bachelor’s degree in Physical Education.

Orlando L.

Certified Nursing Assistant

Orlando came to Comfort Keepers with glowing reviews. Frequently referred to as “an extension of our family,” Orlando is a highly skilled CNA who is known for his care, compassion, and strong work ethic. Orlando is an expert dementia care provider and has excelled in adapting activities of daily living to each client’s unique needs.

Gwendolyn W.

Certified Home Health Aide

A graduate of the Jewish Vocational Society’s Home Health Aide training program, Gwen has the essential knowledge of how to be a great home care aide. Gwen loves to keep client homes tidy and is always ready for new tasks to be added to the care plan. Gwen excels at providing care during rehabilitation and in assisted living/independent care environments. She has completed training in personal care, homemaking, dementia/Alzheimer’s care, and has worked with clients with a wide range of care needs. Gwendolyn holds and Associates degree from Harold Washington College.

Susan D.


Susan has worked as a healthcare coordinator for over 10 years. After many dedicated years working as a Practice Manager, Susan was inspired to take on a new role as a direct care provider. Known for her cheery disposition, Susan excels on companion cases. She is an excellent cook, maintains a clean and inviting home environment, and is able to assist with scheduling doctors’ appointments, outings, and trips to the grocery store like a true pro.

Amy S.


Having worked in eldercare for over 10 years Amy is an expert in providing loving support during each stage of the aging process. Amy is often regarded as an ‘old soul’ she is patient, committed, and genuinely concerned for the well being of her clients. As a licensed massage therapist, Amy enjoys bringing the comfort of massage to clients suffering from arthritis or acute pain. Always with a smile on her face, Amy has a sturdy reputation for being kind, reliable, and diligent in the quality of care she provides.

Erica K.

Certified Home Health Aide

Widely respected among her peers, Erica has a reputation for providing reliable, thorough care to her clients. Erica is enjoys the ever-changing nature of caregiving and excels in helping clients with daily tasks such as cooking, organizing, exercising, and running errands. Erica holds a B.A. in sociology and is a Certified Home Health Aide.

Raquel J.


As a graduate of the University of Perpetual Help-Philippines Nursing program, Raquel has many years of experience assisting clients with medication reminders, personal care, grooming assistance, and many other aspects of eldercare. Raquel consistently receives high marks from her clients. She is regarded as dependable, dedicated, and adaptive to the needs of her clients.

Armando G.


Armando has over 10 years of experience as a caregiver to persons suffering from stroke, paraplegia, cancer, and dementia. Armando brings a unique approach to his work by engaging clients in painting, outings, and providing well-planned meals. Armando has a BFA from Wayne State University.

Andrea W.


Andrea is a truly remarkable member of our care team. She holds a B.A. in Human Sciences and completed 2 years of Masters level study at Roosevelt University in Clinical Psychology. Since 2004 Andrea has found great fulfillment in serving as a caregiver, domestic violence counselor, and direct support person in communities across Chicago. As a senior caregiver at Comfort Keepers she has successfully helped clients with late stage Alzheimer’s, Stage 4 cancer, and dementia. She has a talent for engaging persons suffering from cognitive decline and memory loss, specifically; she excels in helping clients remain in control of their lifestyle choices and activities of daily living. Andrea is respectful, authentic, and sincerely committed to bettering her clients’ lives.

Yvette S.

Certified Nursing Assistant

Yvette earned her BNA from Olive Harvey College and has many years of experience serving Chicago seniors. She is calm, considerate, and incredibly adaptive to client needs. Yvette is an excellent dementia care provider; frequently working additional hours to assure her all of her clients’ needs are met. Clients have complimented Yvette on her reassuring, genuine demeanor. She has excelled on cases wherein both spouses need care; showing patience and flexibility when attending to their unique needs and dietary restrictions.

Tashawna C.


 Tashawna is a patient and caring companion. She loves to provide memory care to clients struggling with dementia and Alzheimer’s.  Tashawna’s clients have praised her from being proactive and assisting them on outings around the city. She helps her clients attend lunches with friends, visit cultural institutions like the Art Institute and Millennium Park, and always remembers to help out with daily activities such as medication reminders, restroom assistance, and meal preparation.

Speaking of her work as a caregiver Tashawna said, “My experience with my client has been awesome. She shared stories about growing up in Chicago, what life was like back in the day, and I felt that connection as if she was my own grandmother.” Tashawna holds and Associates degree from Harold Washington College.

Vincent P.

Certified Home Health Aide

Nominee for Comfort Keeper of the Year for 2013, Vincent is one of those rare, perceptive, and joyful people that you instantly feel at ease with when you meet him. As a caregiver, Vince has the determination, good nature, and compassion that allows him not to label each day as “good” or “bad” but rather to simply observe and embrace each day as a unique experience; an experience worth cherishing. His smile, warmth, and compassion are infectious.

Vincent exemplifies the core mission of Comfort Keepers---he provides the highest level of quality of life that is achievable for his client. He escorts her on trips to the Cultural Center, gives her timely medication reminders, and is friendly with her neighbors without making her feel dependent. Beyond all of this, Vincent is dedicated to his work. He works holidays, weekends, and any fill in shifts that need to be covered. His top priority is keeping his client happy and healthy at home. Vince is a Certified Home Health Aide.

Lekeyna S.


Lekeyna is an EMT for the U.S. Army National Guard and is currently working toward her undergraduate degree in pre-med from UIC. She is an extremely hard worker and brings a great deal of energy and enthusiasm to her work. Always smiling and willing to learn, Lekeyna has excelled on overnight shifts and providing bedside assistance to clients on hospice care.

Laconja W.


Laconja is one of our most beloved caregivers. Each client she has worked with has personally called in to praise her warm, can-do personality and her flexibility with scheduling. She is an exceptionally skilled CNA, having worked with some of our most physically challenging cases. Laconja is eager to please and can easily go with the flow, adapting her care to each clients’ preferences.

Chanel M.


Chanel Manney is a Certified Medical Assistant. She is currently working on her B.A. in Health Service Management at Independence University. Channel has been working as in senior-care since August 2013. She has a warm, calm personality and loves to provide comfort and companionship to her clients. Chanel is a great listener and has shown a genuine concern for the well-being of her clients.

Lakiesha M.

Certified Nursing Assistant

With nearly 12 years of experience as a Certified Nursing Assistant Lakiesha is well versed in what it takes to be an effective, empathetic caregiver. One of her greatest passions is providing assistance to clients with mid to late stage dementia. Lakiesha has an impressive ability to redirect clients struggling with memory loss and aide them in experiencing a more focused and purposeful day. Her long term client loves Lakiesha’s visits because she always get her hair brushed, styled, and even has a manicure done! Lakiesha goes the extra mile during each shift to assure her clients have the most engaging life possible.

Waheedah M.


Waheedah is a warm and compassionate caregiver having successfully assisted clients suffering from diabetes, dementia, cerebral palsy and the vision impaired. She holds an Associate of Arts degree in Healthcare, completed Direct Service Provider training, and received extensive homecare training from United Cerebral Palsy of Chicago.

Adrian W.


Since 1992 Adrian has worked as an independent consultant for a number of Chicago agencies including Chicago Department on Aging & Disability, Illinois Senior Advocacy Commission, PACE Para transit Service, Metropolitan Social Services, and several other public agencies. She discovered her passion for eldercare while serving as a volunteer at senior day care centers and senior residences throughout the city. Adrian completed the required senior care training and decided to join Comfort Keepers as a full time senior care provider. She is incredibly dedicated and knowledgeable in coordinating daily activities such as trips to the doctor, bank, and salon. Adrian holds B.S. Journalism and Mass Communications and an M.A. Media Communications from Governors State University.

Kerald G.


Kerlad is a wonderfully friendly caregiver who joined Comfort Keepers in 2015 having truly impeccable references. In a very thoughtful and detailed letter of recommendation one reference stated, “I would be remiss in not mentioning Kerald’s extraordinarily friendly personality. His kind demeanor and personality is bound to resonate in the clinical setting, where patients may view him as someone who will be in their corner and look out for their best interests. With his friendly personality, Kerald was able to integrate almost immediately with his peers who were from diverse cultural background.”Kerlad holds a n A.A. in g general studies from Wilbur Wright College and a Bachelor's in Science in Nursing from Lyceum of the Philippines University.

Kimberly L.


Monica B.


After completing her B.A. in psychology at the University of Illinois Chicago, Monica chose to pursue a career in eldercare. Monica has worked for a number of local organizations helping to promote independence and safety in the aging population. In addition to her work as a caregiver, Monica was a fellow with the Health Leads Organization, assissting with outreach and resource allocation.

Susanna C.


Susanna is an exceptional CNA with over five years of hands on experience caring for seniors. She has a special gift for working with persons suffering from dementia, taking the time to connect with their needs on a daily basis. In addition to her CNA skills, Susanna has a background in administrative studies, dental assisting, and is currently working toward the completion of her nursing degree.

Like a member of our own family.

That's how we treat every person in our care. Our caregivers have a passion for
what they do, and are carefully selected and trained to meet your unique needs.
That's the Comfort Keepers difference.

  • Senior Nutrition Comfort Keepers
  • Comfort Keepers Protects Your Loved Ones
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