senior care chicago


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Meet Our Comfort Keepers®

Our team is uniquely qualified and ready to help 

Nestled in the heart of the Gold Coast, our office takes pride in the extensive recruitment and retention program we offer. Before joining the Chicago team, our senior care providers must pass three interviews, two background checks, and complete all coursework with a grade of 80% or higher. Team members are also given continuing education in topics such as CPR, Alzheimer’s disease, physical fitness for senior citizens, and much more.

Our support staff is available 24/7 to handle urgent needs. We strive for 100% client satisfaction by conducting in-person supervisory visits, check in calls to clients, caregivers, and family members, and by monitoring client satisfaction via Home Care Pulse, an unbiased, quality assurance organization. All Comfort Keepers’ caregivers are bonded, insured and covered by workers' compensation insurance to protect our clients and their families. 



Comfort Keepers Chicago was named as the Provider of Choice and Employer of Choice by Home Care Pulse, the leading quality assurance firm for in-home senior care for three years. Take a look below to learn about the unique qualifications of our in home care providers (our team is always growing so not every in home senior care provider is listed).


Itay Shalev

Owner and General Manager

Itay's passion for eldercare developed as a young man. During his summer vacations Itay spent months caring for his elderly uncle; preparing meals, escorting him on walks, and providing companionship that helped him feel connected and valued.

As a psychology student Itay participated in clinical work that helped to connect under-served seniors with community resources which improved their nutrition, health, and overall quality of life. After seeing the growing need for reliable and trustworthy care, he decided to invest his energy into providing long term solutions for seniors and persons with disabilities, assuring they could remain comfortable and independent in their own homes. In 2010 Itay opened Comfort Keepers Chicago and joined a network of over 700 home care offices serving the senior population.

As an owner, Itay understands that each client’s unique situation requires customized and flexible solutions. He is directly involved in every step of the process, from initial client assessments to on-going supervisory visits. Itay is a Juris Doctor and holds a bachelor’s degree in Psychology and Romance languages from the University of North Carolina.

Itay is fluent in Italian, Hebrew, and knows his way around the Hindi language (mostly relating to food and cooking). Itay is a proud father of two,  Avi and Jai. In his free time he enjoys spending quality time with his wife and sons, volunteering at his local food bank, cooking delicious Mediterranean foods (along with the occasional stone-fire pizza), and playing tennis.

Ashley Keenan

Director of Human Resources and Media Relations

Ashley was born with a heart condition which required frequent trips to the emergency room, lots of medication, and eventually underwent corrective surgery at the age of seven. She reflects on this time by flashing a big smile, "I don't remember any of the pain. What I remember are the amazing nurses and doctors that stood by my side at Hersey Medical. Not only did they provide excellent care, they all took the time to engage me. The nursing staff would always stop by with Barbies or dolls and play with me. They made me feel so special that I didn't even realize I was sick. Their dedication was what motivated me to pursue work that would help others receive the same treatment. When someone doesn't feel well what they want more than anything is to feel included; they want to be heard and seen just like a healthy person would be. My goal is to make this possible for every one of our clients."

Ashley has over 7 years of experience working in elder care and management. She has a bachelor’s degree in Creative Writing from Columbia College, is a Certified Medical Assistant, and has invested more than 100 hours in geriatrics courses. While volunteering for hospice Ashley was inspired by the life stories of her clients: one woman, a retired biologist, had traveled on Safari in Nigeria despite having a broken hip, another client, a retired doctor, shared her heroic stories of running a low - income clinic in Uzbekistan. These experiences led Ashley to pursue a career in senior care, to work with clients preserving the vitality and wonder in their lives.

In her role at Comfort Keepers Chicago, Ashley recruits, interviews, and trains all care team members. She places a great deal of energy in providing a superior employee experience following the belief that happy caregivers make happy clients. In addition to her role in Human Resources, Ashley manages Comfort Keepers' advertising, social outreach, and media presence.           

Caitlin Rinard

Client Services Coordinator

As the Client Services Coordinator, Caitlin serves as an master liaison for clients, care team members, families, and medical professionals. Once you initiate service, Caitlin will design a custom schedule to meet you and your loved ones' unique needs. After services begin, Caitlin will provide periodic check ins to guarantee that you are receiving the highest quality care possible.

Deeply impacted by the special needs of her eldest sister, Caitlin chose to dedicate herself to a career in the helping professions. She understands the challenges families encounter when seeking care for a loved one. "About ten years ago my family had to make the very difficult decision to place my sister in a group home. " she said. "We rely heavily on the trust and respect we have for everyone involved in her care. It means so much to have that piece of mind that our family member is being cared for by individuals that treat her as if she was family. It was then that I decided I wanted to be that piece of mind for other families. Since then I have chosen positions in organizations that allow me to serve clients and their families."

Caitlin has over 12 years of experience in the caring professions. She served as Assistant Site Director for the Northwest Special Recreation Association and has spent many years working to improve the lives of individuals suffering from Muscular Dystrophy as a Health Care Services Assistant. In addition to her work in the healthcare field, Caitlin holds a B.A. from N.I.U. in Studio Art and is fluent in American Sign Language. In her free time she loves to paint, spend time with her husband and spunky pets, and merrily decorate her home for every holiday possible.

Katrilya D.

Certified Nursing Assistant

A caregiver with more than 19 years of experience Kay is an important part of our team. Kay is a Certified Medical Assistant and a Certified Nursing Assistant.

Eder G.


As a caregiver with more than 5 years of experience in the helping professions, Eder is a dedicated member of our team who helps supervise and mentor our caregiving team. Eder has a bachelor’s degree in Physical Education.

Orlando L.

Certified Nursing Assistant

Orlando came to Comfort Keepers with glowing reviews. Frequently referred to as “an extension of our family,” Orlando is a highly skilled CNA who is known for his care, compassion, and strong work ethic. Orlando is an expert dementia care provider and has excelled in adapting activities of daily living to each client’s unique needs.

Gwendolyn W.

Certified Home Health Aide

A graduate of the Jewish Vocational Society’s Home Health Aide training program, Gwen has the essential knowledge of how to be a great home care aide. Gwen loves to keep client homes tidy and is always ready for new tasks to be added to the care plan. Gwen excels at providing care during rehabilitation and in assisted living/independent care environments. She has completed training in personal care, homemaking, dementia/Alzheimer’s care, and has worked with clients with a wide range of care needs. Gwendolyn holds and Associates degree from Harold Washington College.

Susan D.


Susan has worked as a healthcare coordinator for over 10 years. After many dedicated years working as a Practice Manager, Susan was inspired to take on a new role as a direct care provider. Known for her cheery disposition, Susan excels on companion cases. She is an excellent cook, maintains a clean and inviting home environment, and is able to assist with scheduling doctors’ appointments, outings, and trips to the grocery store like a true pro.

Erica K.

Certified Home Health Aide

Widely respected among her peers, Erica has a reputation for providing reliable, thorough care to her clients. Erica is enjoys the ever-changing nature of caregiving and excels in helping clients with daily tasks such as cooking, organizing, exercising, and running errands. Erica holds a B.A. in sociology and is a Certified Home Health Aide.

Raquel J.


As a graduate of the University of Perpetual Help-Philippines Nursing program, Raquel has many years of experience assisting clients with medication reminders, personal care, grooming assistance, and many other aspects of eldercare. Raquel consistently receives high marks from her clients. She is regarded as dependable, dedicated, and adaptive to the needs of her clients.

Armando G.


Armando has over 10 years of experience as a caregiver to persons suffering from stroke, paraplegia, cancer, and dementia. Armando brings a unique approach to his work by engaging clients in painting, outings, and providing well-planned meals. Armando has a BFA from Wayne State University.

Andrea W.


Andrea is a truly remarkable member of our care team. She holds a B.A. in Human Sciences and completed 2 years of Masters level study at Roosevelt University in Clinical Psychology. Since 2004 Andrea has found great fulfillment in serving as a caregiver, domestic violence counselor, and direct support person in communities across Chicago. As a senior caregiver at Comfort Keepers she has successfully helped clients with late stage Alzheimer’s, Stage 4 cancer, and dementia. She has a talent for engaging persons suffering from cognitive decline and memory loss, specifically; she excels in helping clients remain in control of their lifestyle choices and activities of daily living. Andrea is respectful, authentic, and sincerely committed to bettering her clients’ lives.

Tashawna C.


 Tashawna is a patient and caring companion. She loves to provide memory care to clients struggling with dementia and Alzheimer’s.  Tashawna’s clients have praised her from being proactive and assisting them on outings around the city. She helps her clients attend lunches with friends, visit cultural institutions like the Art Institute and Millennium Park, and always remembers to help out with daily activities such as medication reminders, restroom assistance, and meal preparation.

Speaking of her work as a caregiver Tashawna said, “My experience with my client has been awesome. She shared stories about growing up in Chicago, what life was like back in the day, and I felt that connection as if she was my own grandmother.” Tashawna holds and Associates degree from Harold Washington College.

Vincent P.

Certified Home Health Aide

Nominee for Comfort Keeper of the Year for 2013, Vincent is one of those rare, perceptive, and joyful people that you instantly feel at ease with when you meet him. As a caregiver, Vince has the determination, good nature, and compassion that allows him not to label each day as “good” or “bad” but rather to simply observe and embrace each day as a unique experience; an experience worth cherishing. His smile, warmth, and compassion are infectious.

Vincent exemplifies the core mission of Comfort Keepers---he provides the highest level of quality of life that is achievable for his client. He escorts her on trips to the Cultural Center, gives her timely medication reminders, and is friendly with her neighbors without making her feel dependent. Beyond all of this, Vincent is dedicated to his work. He works holidays, weekends, and any fill in shifts that need to be covered. His top priority is keeping his client happy and healthy at home. Vince is a Certified Home Health Aide.

Laconja W.


Laconja is one of our most beloved caregivers. Each client she has worked with has personally called in to praise her warm, can-do personality and her flexibility with scheduling. She is an exceptionally skilled CNA, having worked with some of our most physically challenging cases. Laconja is eager to please and can easily go with the flow, adapting her care to each clients’ preferences.

Lakiesha M.

Certified Nursing Assistant

With nearly 12 years of experience as a Certified Nursing Assistant Lakiesha is well versed in what it takes to be an effective, empathetic caregiver. One of her greatest passions is providing assistance to clients with mid to late stage dementia. Lakiesha has an impressive ability to redirect clients struggling with memory loss and aide them in experiencing a more focused and purposeful day. Her long term client loves Lakiesha’s visits because she always get her hair brushed, styled, and even has a manicure done! Lakiesha goes the extra mile during each shift to assure her clients have the most engaging life possible.

Kerald G.


Kerlad is a wonderfully friendly caregiver who joined Comfort Keepers in 2015 having truly impeccable references. In a very thoughtful and detailed letter of recommendation one reference stated, “I would be remiss in not mentioning Kerald’s extraordinarily friendly personality. His kind demeanor and personality is bound to resonate in the clinical setting, where patients may view him as someone who will be in their corner and look out for their best interests. With his friendly personality, Kerald was able to integrate almost immediately with his peers who were from diverse cultural background.”Kerlad holds a n A.A. in g general studies from Wilbur Wright College and a Bachelor's in Science in Nursing from Lyceum of the Philippines University.

Kimberly L.


Kimberly earned her C.N.A. certification from the Washburn Institute of Technology in 2013. She is enthusiastic about providing the best in home senior care possible. In addition to her C.N.A. education Kimberly is Certified Pharmacy Technician. She is skilled in transfers, bathing, dressing, and household upkeep.

Monica B.


After completing her B.A. in psychology at the University of Illinois Chicago, Monica chose to pursue a career in eldercare. Monica has worked for a number of local organizations helping to promote independence and safety in the aging population. In addition to her work as a caregiver, Monica was a fellow with the Health Leads Organization, assissting with outreach and resource allocation.

Louise D.


With over three years of experience providing direct care to senior citizens and persons with disabilities, Louise is an incredibly skilled and dedicated caregiver. Clients are always impressed with her upbeat, go getter personality. Caring for others is a true passion for Louise. Having worked at the Concord House for several years, Louise is especially well suited for caring for individuals with cognitive decline.

Khadijat A.


As an advanced medical student at St. James School of Medicine, Khadijat is well suited to provide complex senior care including bathing, grooming, transfers, and incontinence care. Khadijat has an impeccable reputation as a dedicated and thoughtful senior companion.

Chasity B.


Chasity has 7 years of experience as a senior caregiver. She is exceptionally skilled in bathing, grooming, and transfers. Helping others is a point of pride for Chasity. She loves connecting with her clients and putting a smile on their faces. Chasity is a certified nursing assistant and EKG technician.

Chakea D.


Chakea is bright an bubbly caregiver who is eager to make her clients happy. She is a CNA with over three years of experience providing Alzheimer's care, companion and personal care, and many other in home senior care services. She is an excellent listener and is known to go above and beyond the call of duty to help her clients have fulfilling experiences. 

Betty H.


Betty is known for her warm personality and can-do attitude. She is a C.N.A. with over 14 years of experience caring for seniors. During her interview Betty stated, "I don't mind going out of my way to make the person feel special. They must always feel like they are the most important person." Betty knows how to prioritize and make sure her clients always have their needs met.

April J.


April has been a professional in home care provider for seventeen years. She is a dedicated member of our team with a reputation for being proactive and completing her work in a timely manner. She is an excellent communicator and follows up on requests with great efficiency. April has studied nursing at Olive Harvey and Chicago State University. In addition to her medical studies she is a certified beautician and loves to help clients feel special by painting their nails and styling their hair.

Kenosha L.

Home Health Aide

Kenosha is a Certified Home Health Aide with over three years of experience. She first gained experience in the field by volunteering at local nursing facilities as a companion to the elderly. Kenosha completed HHA training at the Jewish Vocational Society in Chicago and has worked as a home care provider for Catholic Charities for a number of years. She is known for her outgoing and helpful personality. For Kenosha, providing eldercare is a lifelong passion and she is proud to continue serving Chicago seniors.

Jamie L.


Jamie has worked in the medical field for over seven years. She is a certified Medical Assistant and Phlebotomy Technician. Jamie has a natural gift for caring for others. When reflecting on her volunteer service at an adult foster home, her former supervisor stated, "Ms. Lewis has a huge heart and is always wiling to learn. She gives her all to those in her care." Jamie has special skills in providing nutritional meal preparation, cleaning, and providing personal care. 

Aikala L.


Aikala has over 12 years of experience as a licensed EMT. Three years ago she decided to transition her talents into providing one on one in home senior care, so she could build lasting relationships with her clients. Aikala is thorough and consistent in all of her tasks. You can count on her to arrive on time and make sure all needs are met in a quick and friendly manner.

Ciearah M.


Ciearah has three years of experience working as a Certified Nursing Assistant and Direct Support Person. She has an energetic personality and is always excited to help her clients. When asked what her favorite aspect of caregiving was she said, "I am highly concerned with an individuals need for expression and independence. I love helping others feel in control of their lives. Its so important for clients to feel independent." Ciearah is an excellent cook, and is skilled in personal care and housekeeping.

John M.


John served as an army medic for three years and has supported the community as a volunteer caregiver for a number of years. John has B.A. from Northwestern University in Theater. He is an excellent communicator and companion and has chosen to fill his retirement doing the work that most fulfills him.

Denise M.


Denise has been a dedicated in home care provider for over three years. She loves working with seniors and helping to keep them active. Denise is a skilled homemaker and companion. Clients have remarked that she is easy going and cooperative in every endeavor. 

Selva M.


Selva is an M.D. in his final years of residency. He loves working with seniors and helping to ensure they have continuous, consistent care. Selva is skilled in transfers, personal care, and grooming.

Alice S.


Alice is a bright, upbeat caregiver with several years of experience providing direct care to seniors. As a nursing student, Alice is understands the importance of timeliness and being thorough. She is a hard worker who firmly believes in making her clients come first. In addition to her caregiving experience Alice has worked as an Inquiry Response Coordinator for the Career Education Center, utilizing her professional and positive tone to guide prospective students to the resources they needed in planning for their high education goals.

Shanel W.

Certified Nursing Assistant

Shanel discovered her love for senior care when her grandfather fell ill when she was a young woman. Wanting to help him recover as quickly as possible, Shanel took on the role of being his chief caregiver. For years she provided him with essential help such as meal preparation, bathing assistance, and running errands.


In addition to her time volunteering with her grandfather, Shanel has several years of experience as a Certified Medical Assistant for the Damen Medical Center. Former supervisors have raved about Shanel’s energetic, team spirit stating, “Shanel was an amazing worker who made sure she stayed on task, always on time, and made everyone around her feel amazing. She was a pure joy to be around and a very hard worker.” Shanel is a Certified Medical Assistant and a Certified Nursing Assistant.

LaVeda S.

Senior Care Provider

Having worked as a public servant for 34 years, LaVeda has a long established gift for serving her community. After retiring from her desk job LaVeda decided to dedicate her life to helping seniors stay active and comfortable at home. LaVeda joined Little Brothers, Friends of the Elderly as a volunteer and has kept up with her visits to underserved seniors for several years. She loves cooking, cleaning, and getting clients out of the house for walks. In 2015 she decided to become a professional caregiver with Comfort Keepers. Her clients have enjoyed her calm attitude and find her very easy to confide in.

Like a member of our own family.

That's how we treat every person in our care. Our caregivers have a passion for
what they do, and are carefully selected and trained to meet your unique needs.
That's the Comfort Keepers difference.

  • Comfort Keepers Protects Your Loved Ones
  • Things to Know - Comfort Keepers
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